Highmark Health
Software Engineer (Generative AI team)
Built production-grade internal AI systems spanning real-time interaction, multi-agent research, and enterprise retrieval workflows. Shipped a real-time call-center training platform, a citation-backed Planner–Executor–Critic deep research system, and an enterprise document Q&A workspace using grounded retrieval, reranking, and Vertex AI Search—while contributing to CI/CD, Cloud Run deployments, and observability for reliability at scale.